OneAngstrom

Hello,

The issue is that SAMSON was installed as Administor. Can you please try to activate User Access Control (UAC) so that Windows does not install SAMSON as admin? Here's a link about how to do that: https://www.technipages.com/windows-enable-disable-user-account-control-uac

Please set UAC to e.g. "Always notify" (you can set it back to the previous setting afterwards).

Then, please restart your computer, and install SAMSON again.

Please let me know how this goes.

Thanks,

Stephane

Hello @Oliver ,

Thank you for reporting this issue. Are you using MacOS Catalina? This issue is related to the SAMSON Debug version on Catalina (due to many changes in Catalina) and we are trying to fix it for the upcoming release.

If you want we can organize a zoom session with screen sharing to see what's going on. Please contact contact@samson-connect.net.

Awesome, you're welcome! Happy designing!

Thanks. This strongly suggests that the runtime was not installed correctly: vcruntime140_1.dll cannot be found. Please download it from the site indicated in the module description. The direct link is https://aka.ms/vs/16/release/vc_redist.x64.exe.

This does not seem to be the correct folder. You should not go to C:\Users\hpnk9\OneAngstrom but to C:\Users\hpnk9\AppData\Local\OneAngstrom\SAMSON-Data\0.8.5\Scratch\Elements\DDA2A078-1AB6-96BA-0D14-EE1717632D7A. Note that AppData might be hidden, so you might have to show them in explorer settings. (You could also directly copy-paste this path in the explorer).

Thanks, so, you activated UAC to the maximum security level, restarted the computer, reinstalled SAMSON (the latest version), and it still shows the same message?

Thanks for letting us know. Could you please tell us which OS you have?

Hello, is this Windows 7? Can you please try to activate User Access Control (UAC) so that Windows does not install SAMSON as admin? Here's a link about how to do that: https://www.dummies.com/computers/computer-networking/using-a-network/how-to-change-user-account-control-settings-in-windows-7/

Please set UAC to e.g. "Always notify" (you can set it back to the previous setting afterwards).

You will probably have to restart your computer. Then, you should reinstall SAMSON.

Please let me know how this goes.

Thanks,

Stephane

Hello @ZEUGMA ,

It looks like you installed SAMSON with administrative privileges - you don't need to do install it like that. Could you please install it only for your user.