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New version crashes and unable to install older version

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  • D
    D
    Dheeraj 0
    wrote on last edited by
    #1

    Hi,

    When I try to open the application from Finder, the app simply does not open and does not produce an error either. When I attempt to open the application through Terminal, I get the following error:

    Library not loaded: '@rpath/QtMultimediaWidgets.framework/Versions/A/QtMultimediaWidgets'
      Reason: tried: '/Library/Frameworks/QtMultimediaWidgets.framework/Versions/A/QtMultimediaWidgets' (no such file), '/System/Library/Frameworks/QtMultimediaWidgets.framework/Versions/A/QtMultimediaWidgets' (no such file)
    Abort trap: 6
    

    and:

    Sorry, "SAMSON-Launcher" cannot be run on this version of macOS. Qt requires macOS 13.0.0 or later, you have macOS 12.7.6.
    

    Then, I tried following the instructions to download an older version of SAMSON, but the Installer dropdown only shows version 11.0.1:
    Screen Shot 2026-08-09 at 12.22.15 AM.png

    Unfortunately, my 2016 Macbook hardware (2.7 GHz Quad-Core Intel Core i7) does not allow software updates past macOS 12.7.6. Is there a way I can get/find a more compatible version of SAMSON?

    Thanks,
    Dheeraj

    DmitriyMarinD 1 Reply Last reply
    0
    • D Dheeraj 0

      Hi,

      When I try to open the application from Finder, the app simply does not open and does not produce an error either. When I attempt to open the application through Terminal, I get the following error:

      Library not loaded: '@rpath/QtMultimediaWidgets.framework/Versions/A/QtMultimediaWidgets'
        Reason: tried: '/Library/Frameworks/QtMultimediaWidgets.framework/Versions/A/QtMultimediaWidgets' (no such file), '/System/Library/Frameworks/QtMultimediaWidgets.framework/Versions/A/QtMultimediaWidgets' (no such file)
      Abort trap: 6
      

      and:

      Sorry, "SAMSON-Launcher" cannot be run on this version of macOS. Qt requires macOS 13.0.0 or later, you have macOS 12.7.6.
      

      Then, I tried following the instructions to download an older version of SAMSON, but the Installer dropdown only shows version 11.0.1:
      Screen Shot 2026-08-09 at 12.22.15 AM.png

      Unfortunately, my 2016 Macbook hardware (2.7 GHz Quad-Core Intel Core i7) does not allow software updates past macOS 12.7.6. Is there a way I can get/find a more compatible version of SAMSON?

      Thanks,
      Dheeraj

      DmitriyMarinD
      DmitriyMarinD
      DmitriyMarin
      wrote on last edited by
      #2

      Hi @Dheeraj-0 ,

      Unfortunately, we discontinue support for older versions of SAMSON, so we cannot recommend or provide an older compatible version.

      If possible, we suggest trying the latest version of SAMSON on a newer machine that supports macOS 13 or later.

      Sorry for the inconvenience, and thank you for your understanding.

      Dmitriy,
      The SAMSON Team, https://s-c.io

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