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Win10 system cannot start Samson

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  • R
    R
    rong
    wrote on last edited by
    #1

    Hello, after I successfully downloaded and installed the software under the win10 system, there was a problem starting SAMSON, as shown in the figure. I haven't found a solution yet, I hope to get your help, I would appreciate it.

    R 1 Reply Last reply
    0
    • R rong

      Hello, after I successfully downloaded and installed the software under the win10 system, there was a problem starting SAMSON, as shown in the figure. I haven't found a solution yet, I hope to get your help, I would appreciate it.

      R
      R
      rong
      wrote on last edited by
      #2

      @rong 0_1586173401781_360截图1757111510010099.png

      1 Reply Last reply
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      • StephaneS
        StephaneS
        Stephane
        wrote on last edited by
        #3

        Hello,

        The issue is that SAMSON was installed as Administor. Can you please try to activate User Access Control (UAC) so that Windows does not install SAMSON as admin? Here's a link about how to do that: https://www.technipages.com/windows-enable-disable-user-account-control-uac

        Please set UAC to e.g. "Always notify" (you can set it back to the previous setting afterwards).

        0_1586188022427_b58888db-0b85-4f3f-8459-6d51649a09ab-image.png

        Then, please restart your computer, and install SAMSON again.

        Please let me know how this goes.

        Thanks,

        Stephane

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