Can't load CIF files

[Mario 0]

Hi there I am trying to open CIF files from the crystal creator, but it won't just load my CIF structure. I have tried installing older versions of SAMSON but nothing seems to work. It is not cif related, becuase I have downloaded the quartz cif and it won just load neither.

Importing as a mmCIF will work tho, but cant grow the crystal for pictures. I am running SAMSOn on windows 10 x64.

Thanks

[Admin]

Can you provide an example that doesn't work so we can try to find what the issue is? You can either copy-paste here or send at contact[at]samson-connect.net.
One possibility to grow might be to copy-paste nodes in the document view, then use the inspector and / or the Move editors (with maybe snapping) in order to position replicas.

[Mario 1]

@admin there you go https://mega.nz/file/oJ5SCS4Y#ODt2cbwr7Na0iI99Au7UbxYFe6Nu4Nux0Ae6-ooPTN8

Sure!, Thanks

[Admin]

They both appear to work perfectly. Here they are in SAMSON:

[Mario 0]

@admin I have no idea what is going on 1_1593592880516_SAM 2.png )

When I hit the open but nothing happens, as if were not trying to do anything, it just says It can't load. I am on last version of SAMSON, tried older versions too, it won't just load.

[Admin]

It's not a version issue since you can see the CIF importer in the Open dialog, so the Crystal Creator module is loaded (and you have it in the interface too :-)). Can it be an antivirus issue? Admin rights? Locale issue (e.g. . interpreted as , and vice-versa) ? Can you try to just drag-and-drop the file into the SAMSON viewport and see what happens? This should show a pop-up with the importer options.

[Mario 0]

@admin When I try to drop the CIF into the program the same thing happens, the cell wizzard appears asking me how many cells I want to grow, but when I hit open it just doesn't load. I tried running as administrator, same thing. no antivirus at all installed. the thing is, if I try to load from an mmcif importer it loads (only the asimetrycal unit tho).

[Admin]

Does it work when you open a PDB file? Or if you place the cif file in another folder and open it from there?

[DmitriyMarin]

This is due to the special symbol ("é") in your path. Could you please rename the folder or put the files in a folder with the path that doesn't contain special symbols. We will try to fix this issue in the next version of SAMSON.

Thank you for reporting the problem!

[Mario 0]

@dmitriymarin @admin It actually was this. Thanks for solving the problem!