Background/Visualization issues on 2015 Macintosh
I am interested in modeling a project and things were going well with the trial version of SAMSON connect. I realized I needed a function enabled by the professional subscription, so I decided to upgrade to this and try it.
Before upgrading to professional, I had downloaded the most recent version of SAMSON connect onto my 2015 Macbook pro:
~Processor: 3.1 gHz Intel Core i7
~RAM: 16 GB 1867 MHz DDR3
~Graphics: Intel Iris Graphics 6100 1536 MB
After upgrading to the professional version, I ran into some display issues for my project.
Initially, I could view things and the background color/visibility was modular. I then uploaded an .OBJ file and things were fine.
After one/two hours of operating on the professional version, something happened to the color/visibility of the background. With the grid option toggled on, I could only view a small circle (~50 nm diameter as indicated by the scale bar) where outside the circle was pure black. If I toggle the grid on and off, sometimes the entire screen goes black.
I also tried uninstalling and re-installing SAMSON connect, and on start up I get a black screen where I cannot see the grid either.
Any help would be great as we have a deadline approaching and things were moving so well with SAMSON!
The most recent version of SAMSON connect at the time of this post is SAMSON 2020 R3.
Hi Nick, thanks for the posts, we've sent you messages about how to reach us for chat so we can help you.