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    samson core exe is not runing in windows 10

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    • 闽
      闽乐 last edited by

      i7 6700hq 16Gb memory and NIVDIA 970m 21H2. The problem appearing among 0.7.0, 8.5.0(maybe 8.0.5) and 2022R1.After installing the software i am not able to open it. It showing samson core exe is not runing and windows checking problem, then whole program closed. The 2022R1 can show me twice of it before closed. The others shows only once.

      DmitriyMarin 1 Reply Last reply Reply Quote 0
      • DmitriyMarin
        DmitriyMarin last edited by

        Dear 闽乐 ,

        Sorry about the issue. This could be due to your Windows username containing non-Latin characters (e.g. 闽乐). Will it be possible for you to try it under another Windows user whose name contains only Latin characters? The issue might be coming from Adenita - you can try removing it: log in on SAMSON Connect and go to the Adenita extension page and click on the Added/Remove button.

        Dmitriy,
        The SAMSON Team, https://s-c.io

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        • DmitriyMarin
          DmitriyMarin @闽乐 last edited by

          Dear 闽乐 ,

          We have fixed some possible issues in Adenita - it should be updated automatically for you. Could you please check whether it works for you?

          Dmitriy,
          The SAMSON Team, https://s-c.io

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