SAMSON cannot reach samson-connect under VPN

DmitriyMarin

Did you specify any proxy settings when installing SAMSON? You can try to specify them in SAMSON via Preferences > Network > Proxy and then restart SAMSON.

Please let us know how it goes.

Luis

Hi @DmitriyMarin ,

Thanks for the quick reply on this one too. It's an SSL-handshake-failed error. I am testing the proxy settings. I'll let you know.

Luis

Hi @DmitriyMarin ,

I have solved this issue. Thanks for the suggestion.

With kind regards,

Luis

DmitriyMarin

Hi @Luis ,

Great! Thanks for letting us know.

Aydin

hi I have a almost same problem when I start samson
but I dont connected samson under vpn
when I start samson it write that --- verify your samson connection

DmitriyMarin

Dear @Aydin ,

Could you please post a screenshot of the message?

DmitriyMarin

Dear @Aydin ,

Does the message look like in the image below?

There is currently some brief maintenance. This will be resolved in some time. Meanwhile, you still can use SAMSON.

Aydin

thank you for reply , yes message look like this

Aydin

and I have another issue that I have started GROMACS free trial but it was not activated in samson app panel

DmitriyMarin

Dear @Aydin .

If you mean the GROMACS interaction model extension then it is not yet available in the latest SAMSON (you can see its availability on its page).

If you want to use GROMACS then we would recommend trying GROMACS Wizard extension.

Aydin

thank you