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    SAMSON cannot reach samson-connect under VPN

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    • L
      Luis last edited by

      Hi @DmitriyMarin ,

      Thanks for the quick reply on this one too. It's an SSL-handshake-failed error. I am testing the proxy settings. I'll let you know.

      1 Reply Last reply Reply Quote 0
      • L
        Luis last edited by

        Hi @DmitriyMarin ,

        I have solved this issue. Thanks for the suggestion.

        With kind regards,

        Luis

        DmitriyMarin 1 Reply Last reply Reply Quote 0
        • DmitriyMarin
          DmitriyMarin @Luis last edited by

          Hi @Luis ,

          Great! Thanks for letting us know.

          Dmitriy,
          The SAMSON Team, https://s-c.io

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          • A
            Aydin last edited by

            hi I have a almost same problem when I start samson
            but I dont connected samson under vpn
            when I start samson it write that --- verify your samson connection

            DmitriyMarin 1 Reply Last reply Reply Quote 0
            • DmitriyMarin
              DmitriyMarin @Aydin last edited by

              Dear @Aydin ,

              Could you please post a screenshot of the message?

              Dmitriy,
              The SAMSON Team, https://s-c.io

              DmitriyMarin 1 Reply Last reply Reply Quote 0
              • DmitriyMarin
                DmitriyMarin @DmitriyMarin last edited by

                Dear @Aydin ,

                Does the message look like in the image below?
                bb21db85-00c9-418a-a9d3-a1cb46c0abc2-image.png

                There is currently some brief maintenance. This will be resolved in some time. Meanwhile, you still can use SAMSON.

                Dmitriy,
                The SAMSON Team, https://s-c.io

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                • A
                  Aydin last edited by

                  thank you for reply , yes message look like this

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                  • A
                    Aydin last edited by

                    and I have another issue that I have started GROMACS free trial but it was not activated in samson app panel

                    DmitriyMarin 1 Reply Last reply Reply Quote 0
                    • DmitriyMarin
                      DmitriyMarin @Aydin last edited by

                      Dear @Aydin .

                      If you mean the GROMACS interaction model extension then it is not yet available in the latest SAMSON (you can see its availability on its page).

                      If you want to use GROMACS then we would recommend trying GROMACS Wizard extension.

                      Dmitriy,
                      The SAMSON Team, https://s-c.io

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                      • A
                        Aydin last edited by

                        thank you

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