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    Adenita installation

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    • P
      Phuong last edited by

      I have Windows OS on a Surface Pro 4

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      • DmitriyMarin
        DmitriyMarin last edited by

        Did you install the latest supported Microsoft Visual C++ Redistributable as indicated on the Adenita module web-page?

        Dmitriy,
        The SAMSON Team, https://s-c.io

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        • P
          Phuong @DmitriyMarin last edited by

          Hi @dmitriymarin,
          I did install Microsoft Visual C++.

          DmitriyMarin 1 Reply Last reply Reply Quote 0
          • DmitriyMarin
            DmitriyMarin @Phuong last edited by

            @phuong
            And did it solve the issue?
            There was no need to install the whole MS Visual Studio, just the latest MS C++ redistributable.

            Dmitriy,
            The SAMSON Team, https://s-c.io

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            • P
              Phuong last edited by

              I downloaded from the link they provided but I still cannot find Adenita in Samson app. It doesn't mean that I cannot use Adenita, but I cannot find that element in the program even though I added it online.

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              • DmitriyMarin
                DmitriyMarin @Phuong last edited by

                @phuong
                What do you mean that you can use it but you cannot find it?
                The Adenita module is not an App but a set of editors, therefore it will be present in the Editors menu, e.g. Editors > All. To easily access the most used editors, you can add them to favorites by clicking on a star next to its name.

                To check whether you have the module installed, go to Interface > Show log, and type Adenita in the filter - you either will see two lines (red if there was a problem loading a module) or nothing if it is not installed at all (see the image below).
                0_1585586253521_9c1930ea-1e12-4e08-8ef4-2f65705b278f-image.png

                Dmitriy,
                The SAMSON Team, https://s-c.io

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                • P
                  Phuong last edited by

                  I followed what you said, and it showed that Adenita is not installed.

                  DmitriyMarin 1 Reply Last reply Reply Quote 0
                  • DmitriyMarin
                    DmitriyMarin @Phuong last edited by

                    @phuong
                    Could you please verify which version of SAMSON you have installed (Interface > Preferences > Setup > General). It should be 0.8.5.
                    0_1585588738135_34228a9a-4607-4610-a30b-19b2a155c35f-image.png

                    And could you please login on samson-connect.net and check the state of the Adenita element - what is written on the button, is it Add or something else?
                    0_1585588781098_7e82b8ca-f360-4708-a3ce-96d7567b63f2-image.png

                    Dmitriy,
                    The SAMSON Team, https://s-c.io

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                    • P
                      Phuong @DmitriyMarin last edited by

                      This post is deleted!
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                      • P
                        Phuong @DmitriyMarin last edited by

                        Hi @dmitriymarin ,
                        I am sorry for this late reply. I did what you asked and I linked the pictures below.
                        0_1585612050813_15fc6e26-ea19-473c-8965-6739d44b825f-image.png
                        0_1585612072415_32e14f4b-8c2b-4656-bce8-ded407b7cd1f-image.png

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                        • DmitriyMarin
                          DmitriyMarin @Phuong last edited by

                          Thank you, @Phuong ! This looks ok. Could you please submit the log: go to Interface menu > Control > Show log, then press the Show current (in the top-left corner of the Log viewer window) and then press Submit (in the bottom-right corner of the Log viewer window) with some information that it is from you about Adenita.
                          Thank you in advance!

                          Dmitriy,
                          The SAMSON Team, https://s-c.io

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                          • P
                            Phuong last edited by

                            Hi @DmitriyMarin,
                            0_1585667113313_7386c89b-0035-4d2e-b4fe-4177714bccbe-image.png
                            0_1585667172388_3a8776b0-fdf6-4f9c-826b-41f8f78d43f3-image.png
                            I hope this is what you want me to do. Thank you so much for your help!

                            DmitriyMarin 1 Reply Last reply Reply Quote 1
                            • DmitriyMarin
                              DmitriyMarin @Phuong last edited by

                              @phuong Great! Thank you! We will have a look.

                              Dmitriy,
                              The SAMSON Team, https://s-c.io

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                              • Stephane
                                Stephane last edited by Stephane

                                Hi @Phuong, could you please analyze the dependencies of the module on your computer?
                                Here's how to do it:

                                • download the Dependencies tool from https://github.com/lucasg/Dependencies/releases/download/v1.10/Dependencies_x64_Release.zip
                                • unzip everything in a folder
                                • run DependenciesGUI.exe
                                • With the DependenciesGUI tool, open the file C:\Users\ [Your user name] \AppData\Local\OneAngstrom\SAMSON-Data\0.8.5\Scratch\Elements\DDA2A078-1AB6-96BA-0D14-EE1717632D7A\DDA2A078-1AB6-96BA-0D14-EE1717632D7A.dll

                                Could you please report which dlls appear to be missing?

                                Thanks,

                                Stephane

                                P 1 Reply Last reply Reply Quote 1
                                • P
                                  Phuong @Stephane last edited by

                                  hi @stephane-redon,
                                  I did follow what you said but there're something different in my computer.
                                  0_1585750280540_2ad9f28c-f75b-40c4-beef-54a1352b3b71-image.png
                                  I cannot continue since there're no folder named Scratch. Am I doing something wrong?
                                  Thanks!

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                                  • Stephane
                                    Stephane last edited by

                                    This does not seem to be the correct folder. You should not go to C:\Users\hpnk9\OneAngstrom but to C:\Users\hpnk9\AppData\Local\OneAngstrom\SAMSON-Data\0.8.5\Scratch\Elements\DDA2A078-1AB6-96BA-0D14-EE1717632D7A. Note that AppData might be hidden, so you might have to show them in explorer settings. (You could also directly copy-paste this path in the explorer).

                                    P 1 Reply Last reply Reply Quote 1
                                    • P
                                      Phuong @Stephane last edited by

                                      Hi @stephane-redon,
                                      Thank you for your instruction! This is what is shown.
                                      0_1585756561513_0db2bb08-c9fb-438e-9747-e46bcdccd55d-image.png

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                                      • Stephane
                                        Stephane last edited by

                                        Thanks. This strongly suggests that the runtime was not installed correctly: vcruntime140_1.dll cannot be found. Please download it from the site indicated in the module description. The direct link is https://aka.ms/vs/16/release/vc_redist.x64.exe.

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                                        • P
                                          Phuong @Stephane last edited by

                                          @stephane-redon I appreciate a lot! I can use Adenita now. Thank you again!

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                                          • Stephane
                                            Stephane last edited by

                                            Awesome, you're welcome! Happy designing!

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