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    • DmitriyMarin
      DmitriyMarin @Phuong last edited by

      @phuong
      And did it solve the issue?
      There was no need to install the whole MS Visual Studio, just the latest MS C++ redistributable.

      Dmitriy,
      The SAMSON Team, https://s-c.io

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      • P
        Phuong last edited by

        I downloaded from the link they provided but I still cannot find Adenita in Samson app. It doesn't mean that I cannot use Adenita, but I cannot find that element in the program even though I added it online.

        DmitriyMarin 1 Reply Last reply Reply Quote 0
        • DmitriyMarin
          DmitriyMarin @Phuong last edited by

          @phuong
          What do you mean that you can use it but you cannot find it?
          The Adenita module is not an App but a set of editors, therefore it will be present in the Editors menu, e.g. Editors > All. To easily access the most used editors, you can add them to favorites by clicking on a star next to its name.

          To check whether you have the module installed, go to Interface > Show log, and type Adenita in the filter - you either will see two lines (red if there was a problem loading a module) or nothing if it is not installed at all (see the image below).
          0_1585586253521_9c1930ea-1e12-4e08-8ef4-2f65705b278f-image.png

          Dmitriy,
          The SAMSON Team, https://s-c.io

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          • P
            Phuong last edited by

            I followed what you said, and it showed that Adenita is not installed.

            DmitriyMarin 1 Reply Last reply Reply Quote 0
            • DmitriyMarin
              DmitriyMarin @Phuong last edited by

              @phuong
              Could you please verify which version of SAMSON you have installed (Interface > Preferences > Setup > General). It should be 0.8.5.
              0_1585588738135_34228a9a-4607-4610-a30b-19b2a155c35f-image.png

              And could you please login on samson-connect.net and check the state of the Adenita element - what is written on the button, is it Add or something else?
              0_1585588781098_7e82b8ca-f360-4708-a3ce-96d7567b63f2-image.png

              Dmitriy,
              The SAMSON Team, https://s-c.io

              P 2 Replies Last reply Reply Quote 0
              • P
                Phuong @DmitriyMarin last edited by

                This post is deleted!
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                • P
                  Phuong @DmitriyMarin last edited by

                  Hi @dmitriymarin ,
                  I am sorry for this late reply. I did what you asked and I linked the pictures below.
                  0_1585612050813_15fc6e26-ea19-473c-8965-6739d44b825f-image.png
                  0_1585612072415_32e14f4b-8c2b-4656-bce8-ded407b7cd1f-image.png

                  DmitriyMarin 1 Reply Last reply Reply Quote 0
                  • DmitriyMarin
                    DmitriyMarin @Phuong last edited by

                    Thank you, @Phuong ! This looks ok. Could you please submit the log: go to Interface menu > Control > Show log, then press the Show current (in the top-left corner of the Log viewer window) and then press Submit (in the bottom-right corner of the Log viewer window) with some information that it is from you about Adenita.
                    Thank you in advance!

                    Dmitriy,
                    The SAMSON Team, https://s-c.io

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                    • P
                      Phuong last edited by

                      Hi @DmitriyMarin,
                      0_1585667113313_7386c89b-0035-4d2e-b4fe-4177714bccbe-image.png
                      0_1585667172388_3a8776b0-fdf6-4f9c-826b-41f8f78d43f3-image.png
                      I hope this is what you want me to do. Thank you so much for your help!

                      DmitriyMarin 1 Reply Last reply Reply Quote 1
                      • DmitriyMarin
                        DmitriyMarin @Phuong last edited by

                        @phuong Great! Thank you! We will have a look.

                        Dmitriy,
                        The SAMSON Team, https://s-c.io

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                        • Stephane
                          Stephane last edited by Stephane

                          Hi @Phuong, could you please analyze the dependencies of the module on your computer?
                          Here's how to do it:

                          • download the Dependencies tool from https://github.com/lucasg/Dependencies/releases/download/v1.10/Dependencies_x64_Release.zip
                          • unzip everything in a folder
                          • run DependenciesGUI.exe
                          • With the DependenciesGUI tool, open the file C:\Users\ [Your user name] \AppData\Local\OneAngstrom\SAMSON-Data\0.8.5\Scratch\Elements\DDA2A078-1AB6-96BA-0D14-EE1717632D7A\DDA2A078-1AB6-96BA-0D14-EE1717632D7A.dll

                          Could you please report which dlls appear to be missing?

                          Thanks,

                          Stephane

                          P 1 Reply Last reply Reply Quote 1
                          • P
                            Phuong @Stephane last edited by

                            hi @stephane-redon,
                            I did follow what you said but there're something different in my computer.
                            0_1585750280540_2ad9f28c-f75b-40c4-beef-54a1352b3b71-image.png
                            I cannot continue since there're no folder named Scratch. Am I doing something wrong?
                            Thanks!

                            1 Reply Last reply Reply Quote 0
                            • Stephane
                              Stephane last edited by

                              This does not seem to be the correct folder. You should not go to C:\Users\hpnk9\OneAngstrom but to C:\Users\hpnk9\AppData\Local\OneAngstrom\SAMSON-Data\0.8.5\Scratch\Elements\DDA2A078-1AB6-96BA-0D14-EE1717632D7A. Note that AppData might be hidden, so you might have to show them in explorer settings. (You could also directly copy-paste this path in the explorer).

                              P 1 Reply Last reply Reply Quote 1
                              • P
                                Phuong @Stephane last edited by

                                Hi @stephane-redon,
                                Thank you for your instruction! This is what is shown.
                                0_1585756561513_0db2bb08-c9fb-438e-9747-e46bcdccd55d-image.png

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                                • Stephane
                                  Stephane last edited by

                                  Thanks. This strongly suggests that the runtime was not installed correctly: vcruntime140_1.dll cannot be found. Please download it from the site indicated in the module description. The direct link is https://aka.ms/vs/16/release/vc_redist.x64.exe.

                                  P 1 Reply Last reply Reply Quote 1
                                  • P
                                    Phuong @Stephane last edited by

                                    @stephane-redon I appreciate a lot! I can use Adenita now. Thank you again!

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                                    • Stephane
                                      Stephane last edited by

                                      Awesome, you're welcome! Happy designing!

                                      1 Reply Last reply Reply Quote 0
                                      • C
                                        charlie last edited by

                                        Hi, i have the same problem as Phuong. and the version of SAMSON in my PC(win10) is 0.11.0, can adenita work in that version? @Stephane-Redon

                                        DmitriyMarin 1 Reply Last reply Reply Quote 0
                                        • DmitriyMarin
                                          DmitriyMarin @charlie last edited by

                                          Dear @charlie,

                                          For now, Adenita is provided only for SAMSON with version not higher than 0.8.5, (see Latest versions section on the module's web-page). So, to use Adenita you will need to install SAMSON 0.8.5.

                                          You can request the newer version from the Adenita developer ( @Elisa ) here: https://forum.samson-connect.net/topic/139/user-support-adenita .

                                          Dmitriy,
                                          The SAMSON Team, https://s-c.io

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